FAQ

Pooplogg is a simple tech-enabled solution to sewage evacuation and wastewater management. We are your access to end-to-end automated services with trained personnel. We can be accessed online (@ www.pooplogg.com), via our app or via a simple call to our Call Centre.

Available services may be categorised into two thus:

(a) Sewage Evacuation Services: Pooplogg Go (PGO): offered to the individual homes and buildings under landlord management or rentals. PoopLogg for Business (P4B): Corporate organisations, businesses, office complexes and multi-function buildings. Pooplogg for Estates (P4Es): Bespoke service to residential estates and residential clusters. Pooplogg for Enterprise (P4E): we offer a service that evacuates liquid wastes other than sewage. Pooplogg for CSR (P4CSR): Our “giving back” platform which conveys our social responsibility and that of our clients.

(b) Non-Evacuation Services: (coming soon) Our platform is dynamic and hopes to assist customers with all their wastewater management issues towards achieving our vision of a cleaner earth in the communities we serve.

Yes

Orders can be made by customers directly on our website www.pooplogg.com or via our app (available on Google Play Store or Apple App Store). Alternatively, you may call our Call Center on 0700 0700 211 where our Customer Experience Officers are waiting to assist you book your orders.

Starting with Lagos, we hope to be in every city in Nigeria within the shortest possible time. We would provide regular updates on our city count across Nigeria.

Delivery time varies. It is determined by your location, the state of traffic on the major roads to mention a few. We can assure you that as soon as your order is made and payment confirmed, a truck is dispatched to meet your elected timing.

The truck driver will place a call across to the contact number you have provided when placing the order.

Our technology tracks the truck journey and is able to account for every drop of sewage or waste managed on our platform as we constantly strive to ensure that every drop of such waste item is only delivered to the environment in a safe form and in compliance with all applicable laws and international best practices.

Pooplogg offers you:

• Unparalleled convenience;
• Versatile technology;
• Verified and trained personnel;
• Best in class service delivery; and
• Respect for the environment.